when unprecedented changes in work and life norms

During the peak of Covid-19, when unprecedented changes in work and life norms fostered need for emotional togetherness, managers couldn’t be caught flat-footed if they wanted to support their teams empathetically and keep both morale and productivity high. Employees too, quickly found out that failing to navigate the new workplace in an emotionally intelligent way left them prone to burnout. “Workers with high levels of emotional self-awareness and self-regulation are better able to look after their own wellbeing,” says Bradley. “They're able to admit when they are exhausted, and they know that means it’s time to walk away from the computer rather than just keep pushing through.”